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Privacy Policy

This privacy policy explains how Pendle Slot Racing and this website www.pendleslotracing.co.uk uses and protects any personal information we collect about you when you use this website. In this privacy policy references to “we”, “us” and “our” are to Pendle Slot Racing. References to “our website” or “the website” are to www.pendleslotracing.co.uk. 

What information we collect

We collect information about you when you register with us or place an order for products or services

  • Name
  • Address details
  • Contact information including email address

For the exhaustive list of cookies we collect see the List of cookies we collect section.

How we will use the information about you?

We collect information about you to process your order and to provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Manage your account
  • We may contact you by phone or email if there is a problem processing your order.

Marketing

You can sign up to our newsletter from our website by entering your email address or by our Signup Form

Our newsletter includes all the latest Scalextric and slot car news including latest products, pre-orders, product alerts and special offers.

You may opt out at a later date and have a right at any time to stop us from contacting you for marketing purposes.

Controlling your personal information

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Pendle Slot Racing Unit 49 Churchill Way Lomeshaye Ind Est Nelson Lancashire BB9 6RT.

Payment & Security

All online order card payments are handled directly with Opayo using the Opayo payment gateway. We DO NOT see, hold or store any credit or debit card information this is handled by Opayo who then credit our business bank account.

We take online security seriously. All of our online card transactions go entirely through Opayo - the UK & Ireland's leading independent payment service provider (PSP).

When an order is placed on our website and you have entered your address and agreed to our terms and conditions, you are then forwarded to the Opayo Payments or Paypal secure online payments page which will pre-authrorise your payment.

Opayo Payments is one of the UK industry leading online payments company. Our Opayo  Payments gateway uses the latest fraud technology and is 100% secure. If you are unsure of the secure URL you should be seeing at checkout, it should start with https://live.sagepay.com/..... You should see the padlock and a valid Verisign security certificate. Opayo Payments also uses the Verified by Visa, MasterCard Securecode and The 3rd Man fraud detection system for both your and our security. We recommend you use these technologies when prompted for your own security and piece of mind.

When paying through Opayo Payments online payment system, your card will not be charged immediately for the amount agreed to on the order. You will only be charged when the order is ready to be processed.

If you have any security questions or comments, please do not hesitate to contact us.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.


Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.

How to contact us

Please contact us if you have any question s about our privacy policy or information we hold about you:

Pendle Slot Racing
Unit 49
Churchill Way
Lomeshaye Ind Est
Nelson
Lancashire
BB9 6RT